Marketing and Technology can be frustrating. We know things don’t always go to plan and that clients can feel, well, a little unhappy and unloved. Just like you, we aim to keep everyone happy. But, as you know yourself, it’s not easy.
To ensure that we are doing everything we can to achieve good results for you, we have launched our new customer satisfaction initiative: Happiness Confirmed. This initative invites you to chat confidentially with a senior person you may not have worked with directly or fill out a feedback form, where you can share your thoughts be they the good, the bad or the (arghhh) ugly!
This way, we can do more of what you love and address any issues you don’t. Any negative concerns will be handled in a kind and compassionate manner, which will be beneficial to all.
Happiness Confirmed is just one way we live our Ebow Manifesto commitment:
We want to be helpful. We want to do everything in a fair, open and ethical way. These are Ebow non-negotiables.